Housekeeping Attendant

Liora EstateHealdsburg, CA
Onsite

About The Position

Liora Estate is looking for a Full Time Seasonal Housekeeping Attendant to become a part of the team for this boutique hotel of 16 rooms. Our Housekeeping team plays an integral role at Liora Estate keeping a high level of standard. You will work with an incredible team of experienced managers and dedicated coworkers.

Requirements

  • Previous experience in hotel housekeeping department or related cleaning service
  • Strong oral and written communication skills preferred
  • Basic knowledge of electronic communications (time clock, e-mail, etc)
  • Excellent attention to detail
  • Excellent customer service skills
  • Ability to work effectively and efficiently under pressure, with composure
  • Must be able to speak, read, write and understand the primary language(s) used in the workplace.
  • Must be able to speak and understand the primary language used by the guests who visit the hotel
  • Maintains regular attendance, is consistently on time and complies with Hotel standards
  • Scheduling flexibility to meet operational needs, weekend & holiday availability is mandatory
  • Pushing/Pulling: Average weight 40lbs - frequently
  • Lifting/Carrying: Average weight 40lbs - frequently
  • Climbing: occasional use of foot stools
  • Standing/Walking: constantly
  • Kneeling/Bending: frequently
  • Reaching: constantly
  • Sitting: infrequently
  • Able to perform all essential duties with or without accommodation

Nice To Haves

  • Knowledge of Spanish language is preferred

Responsibilities

  • Ensure customer satisfaction by cleaning guest rooms, public areas, spa and restaurant to operational policies and standards
  • Clean public bathrooms and meeting spaces
  • Remove accumulated trash and debris from guest rooms and public areas
  • Perform laundry service: washing, drying, folding of linens, towels, and guest requested laundry service
  • Aid in putting away weekly linen delivery
  • Ensure that all corridors and housekeeping storage closets are in impeccable condition
  • Assist Housekeepers with guest room set up for arrivals and clean up for departures
  • Replenish and deliver room amenities as needed
  • Perform nightly turndown services in Guest Rooms
  • Report unusual circumstances to Manager
  • Report maintenance requests and replacement orders as needed
  • Turn in articles left in rooms to Front Desk office for “Lost and Found” processing
  • Assist in weekly cleaning the kitchen and restaurant
  • Utilize chemicals according to directions and familiarizes self with all material safety data sheets
  • Work with machinery both indoors and outdoors including but not limited to: vacuum cleaners, electric and manual hand tools, and carpet-cleaning machines, floor buffers, etc.
  • Maintains the highest level of cleanliness of the following (once trained): carpets, tile, cement, marble, glass, and all other surfaces
  • Act with a sense of urgency and a mindset that guests needs are priority

Benefits

  • Health/Dental/Vision/Chiropractic Benefit Plans (upon meeting full-time eligibility requirements)
  • 401K Plan (upon meeting eligibility requirements)
  • Opportunity for gratuities
  • Employee discounts at the Inn, Restaurant, & Foley Properties
  • Daily family meal provided
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