Housekeeping Supervisor - Conrad Orlando

Hilton • Orlando, FL

2d • Onsite

About The Position

Conrad Orlando is looking for a Housekeeping Supervisor to join their team. This role involves supervising daily housekeeping operations, leading and training the housekeeping team, and ensuring cleanliness and quality standards are met in guest rooms and public areas. The supervisor will also oversee room readiness, manage operational logistics like schedules and inventory, coordinate maintenance needs, and perform housekeeping duties as needed. The goal is to deliver memorable experiences that enhance the guest stay.

Requirements

• A passion for spreading the light and warmth of Hospitality.
• Acting with Integrity and always doing the right thing.
• Inspiring others through Leadership.
• A belief that Teamwork drives the best outcomes.
• A sense of Ownership and accountability.
• A focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

Responsibilities

• Supervise the housekeeping team: Lead, train, oversee, and evaluate Room Attendants and Housepersons to ensure cleanliness and quality standards in guest rooms and public areas.
• Oversee room readiness: Assign, inspect, and verify room status, promptly reporting any discrepancies.
• Oversee operational logistics: Monitor work schedules, payroll reports, stock room and cart inventory, and the lost and found program.
• Coordinate maintenance needs: Partner with Engineering and Property Operations to address repair and maintenance issues.
• Support housekeeping operations: Perform Room Attendant and Houseperson responsibilities as needed to maintain service levels.
• Delight our guests: Address special guest needs in a timely, friendly, and professional manner.

Benefits

• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
• Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
• Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
• Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
• Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
• Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
• Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
• Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
• Financial security for your future – Our retirement plans make it easier to save for what’s next

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed