Seasonal Housekeeping Supervisor

Eldorado Resort • Kelowna, BC

7d • CA$22 - CA$23 • Onsite

About The Position

The Housekeeping Supervisor assists the Housekeeping Department in ensuring the smooth and consistent operation of housekeeping. Additionally, maintaining that the highest standards of cleaning are met in an attentive, friendly, efficient, and courteous manner.

Requirements

• Previous housekeeping experience is required
• Good computer literacy (experience and proficiency in MS Word, Outlook, and Excel)
• Strong interpersonal and problem-solving abilities
• Detail oriented, organized, focused on quality, with effective time management skills
• Highly responsible and reliable, demonstrating initiative as required
• Proven ability to perform under pressure in a fast-paced, team-based environment
• Excellent communication skills, both verbal and written
• Available to work varied shifts: days, weekends, and holidays

Nice To Haves

• Previous supervisory experience in a similar environment will be an asset, with a proven ability to provide professional, friendly, and engaging service

Responsibilities

• Ensure policies and procedures are followed consistently through daily operations
• Lead and supervise the day-to-day operation of the department to ensure service standards are followed
• Handle guest concerns and react quickly, logging and notifying the proper areas
• Actively participate in the daily briefing, daily warm-up, and department meetings
• Ensure Room Attendants are informed daily about priorities in their section
• Builds and contributes to a service culture that is characterized by empowered guest service specialists, providing engaging service and creating memorable experiences
• Develop a strong team of associates through effective leadership
• Deliver excellent and prompt guest service
• Proactively address any day-to-day operational concerns, determining appropriate solutions and actions to be taken
• Comply with all safety regulations of assigned tasks, while ensuring a clean and safe working environment
• Actively participate in the hotel health and safety program; ensure that all associates are familiar with and in compliance with WHMIS and Health & Safety policies and procedures
• Adhere to all environmental policies and program as required
• Assist in the day-to-day operations of housekeeping including scheduling, planning, workload, delegating tasks, and communication across departments
• Assist with training and introduction of new team members, and performance management
• Other related duties and projects as assigned

Benefits

• Employee discounts
• fun social events
• discounted hotel stays and food & beverage at Argus owned restaurants and hotels
• Extended health benefits
• Employee discounts on accommodations, dining and more at our sister properties
• An excellent work environment, with a focus on staff recognition and teambuilding
• Room for growth and development

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed