Housekeeping Supervisor

VP ManagementBeckley, WV

About The Position

The hotel housekeeping supervisor is responsible for overseeing and training housekeeping staff, ensuring that hotel rooms and facilities are kept in a clean and orderly condition in line with hotel policies and guest satisfaction.

Requirements

  • Supervisory and team management
  • Attention to detail and organizational skills
  • Time management and scheduling abilities
  • Clear communication and interpersonal skills
  • Knowledge of cleaning procedures, sanitation standards, and safety protocols
  • Problem-solving and adaptability
  • High school diploma or GED is required.

Nice To Haves

  • Experience as a housekeeper with supervisory experience preferred.

Responsibilities

  • Supervising and training housekeeping staff to maintain high standards of work and guest satisfaction.
  • Managing housekeeping supplies and equipment, ensuring all necessary materials are available and properly stored.
  • Coordinating special projects such as deep cleaning, vermin control, and room inventories.
  • Conducting training sessions for housekeeping colleagues as required.
  • Performing room inspections to ensure compliance with 5-star resort standards.
  • Maintaining accurate records on staff performance, guest satisfaction levels, and other hotel standards.
  • Ensuring compliance with local regulations concerning health, safety, or other compliance requirements.
  • Attending all property trainings and meetings as required.
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