Housekeeping Supervisor - Dune House Hotel & Spa - $20/HR
About The Position
The newly reimagined Dune House blends soulful design with the laid-back rhythm of the beach. Our rooms and public spaces are crafted to spark curiosity and comfort, filled with fresh ocean views, thoughtfully curated touches, and surprises that invite guests to slow down and savor the moment. As part of our guest services team, you will help create the very first memories guests have of this new experience. From the moment they step inside, you will guide them into the spirit of the brand by offering warmth, a sense of place, and a feeling of belonging. If you love helping people feel effortlessly at home and take pride in creating heartfelt connections, you belong here.
Requirements
- High school education or equivalent experience.
- One to two years of employment in a related position with this company or other organization(s).
- Working knowledge of Housekeeping and the hotel's services, policies and operations.
- Supervisory skills.
Responsibilities
- Supervise the operations of the housekeeping staff promoting a safe environment and quality service to achieve maximum guest satisfaction, protection of assets and minimal expenses.
- Supervise the housekeeping staff; providing open communication, training, coaching and counseling and provide performance feedback to ensure maximum efficiency.
- Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, SOPs and health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.
- Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.
- Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses.
- Respond to guest requests, concerns and problems to ensure guest satisfaction. Log items into the Lost and Found and answer inquiries to maintain controls and ensure guest satisfaction.
- Implement emergency training and procedures to ensure appropriate protection of the hotel, guest, staff and company assets.
Benefits
- medical
- dental
- vision coverage
- a 401(k) plan
- disability and life insurance
- exclusive room discounts
- free daily meal
- tuition reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
