Supervisor

NFM & J LP•Cicero, IL

7h•Onsite

About The Position

Assist housekeeping manager/executive housekeeping in daily operations, maintaining overall cleanliness of the hotel, including guest rooms and public area. Ensure guests are satisfied with cleanliness of room, respond to guest needs, ensure safety and security of rooms, maintain inventories and cost control, selecting, training, maintaining, and managing a skilled team. Establish a friendly atmosphere of superior guest service and product quality.

Requirements

High School Diploma
2 years' experience in hotel industry
Computer proficient (Microsoft office, time keeping systems)
Bi-lingual
Ability to work flexible schedule, including holidays and weekends
Ability to multi-task
Attention to detail
Good attitude
Ability to stand, walk, bend, and use stairs throughout duration of shift

Nice To Haves

Daily check list
Daily recap emails
Payroll recaps
Scheduling
Inspection sheets
Guest surveys
Documentation
HR reports (accident reports, etc.) as needed
Training sign off sheets as needed

Responsibilities

Ensure proper scheduling daily for operational needs
Maintain brand standards for both guest rooms and public areas, inspecting them to ensure all standards are met
Train staff in all aspects of housekeeping, including guest service
Check all VIP arrival rooms, ready prior to 3pm
Check employee time punches
Coach and counsel Housekeeping Team to meet expectations/ Document employees
Inspections of rooms and guest areas
Communicate with Executive Housekeeping Manager and Executive Housekeeping Assistant.
Ensure all employees have all supplies needed to complete tasks
Interview prospective employees
Run pre-shift meetings, communicating daily events to staff