Housekeeping Supervisor

Westgate Resorts•Park City, UT

2d•Onsite

About The Position

The award-winning Westgate Park City Resort & Spa is located in the heart of the Canyons Village base at Park City Mountain, offering world-class skiing and year-round mountain adventures. Guests come from all corners of the globe, including those attending local festivals, athletes training and competing at the Utah Olympic Park, or individuals and families seeking a mountain getaway. As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, the company is committed to excellence, creating unforgettable vacation experiences, and supporting career growth across its 60+ resorts. As a Housekeeping Supervisor, you will lead a dedicated team in delivering immaculate environments and thoughtful touches that set the resort apart. You will embody Westgate’s core values of Passion, Integrity, and Work Ethic, while shaping the culture and performance of the Housekeeping Department. Westgate Resorts values hospitality, teamwork, accountability, and professional growth for its team members.

Requirements

2+ years of supervisory experience.
Fluent in verbal and written English is required.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedural manuals.
Must be able to lift 35lbs.
Must be able to work weekends and holidays if required.
Required to pass a background check, drug test, and prove eligibility to work in the United States.
Applicants who smoke or use tobacco products will not be considered for positions at Westgate (except where prohibited by law).

Nice To Haves

1+ years of Housekeeping experience in resort setting is preferred.

Responsibilities

Inspire and guide a high performing housekeeping team through daily leadership, coaching, and hands on support.
Ensure perfection in every detail by assigning tasks and conducting inspections of guest rooms and public spaces.
Deliver polished, attentive communication to guests and team members, upholding Westgate’s standard of warm, genuine hospitality.
Maintain a flawlessly organized operation, including storage areas, supplies, and equipment care.
Oversee maintenance needs, reporting and creating HotSoS work orders.
Support team growth through ongoing training and participation in performance reviews.
Uphold exceptional quality and safety, completing routine inspections and fostering a clean, hazard free work environment.
Assist with special projects and additional responsibilities that enhance the overall guest experience.
Other responsibilities assigned by leadership.

Benefits

Comprehensive Health Benefits – Medical, Dental, and Vision Coverage
Paid Time Off – Vacation, Sick, and Personal Time to Recharge
Paid Holidays
401(k) with Generous Company Match to Support Your Future
Daily Pay – Access Your Earnings When You Need Them
Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance
Wellness Programs to Support Your Well-Being
Flexible Spending Accounts (FSA)
Tuition Assistance to Help You Grow Your Career
Military Leave
Employee Assistance Program (EAP) – Support When You Need It Most
Life, Disability, Accident, Critical Illness, and Hospital Insurance
Pet Insurance for Your Furry Family Members
Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
Low-Cost Gym Membership
NEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents
Career Growth and Advancement Opportunities
Community Involvement – Give Back and Make an Impact
Highly Discounted Epic Locals Ski Pass, While Supplies Last
FREE Ski, Snowboard and Mountain Bike Equipment Rentals
FREE Garage Parking
$2.00 in Meals in Team Member Breakroom