Housekeeping Supervisor - Beau Rivage

MGM Resorts International • Folsom, CA

8d • Onsite

About The Position

As a Housekeeping Supervisor, you’ll oversee daily operations on assigned floors, lead housekeeping teams, and ensure every room meets our high standards of cleanliness and presentation. If you’re detail-driven, enjoy leading a team, and take pride in creating exceptional guest experiences, this is the role for you. Apply today.

Requirements

• Must be 21 years old or older.
• 1+ Years of Prior Relevant Experience.

Responsibilities

• Responds to and resolves guest complaints in a timely manner and creatively solves problems with the ability to anticipate, recognize, evaluate, and resolve potential difficulties.
• Meets the demands of a fast-paced environment by using good judgment and the ability to multitask.
• Promotes and maintains the highest level of customer service to all guests while staying alert to their needs.
• Inspects guest rooms completely and thoroughly for cleanliness.
• Enters or calls all statuses of guest rooms work orders, carpets, damages, etc.
• Completes daily worksheets accurately and in a timely manner.
• Supervises assigned floors and ensures all rooms, hallways, and other areas are cleaned to property standards.
• Supervises Housekeeping employees to ensure they are alert to all their duties and adhere to MGM Resorts International and Housekeeping policies and procedures.

Benefits

• Wellness incentive programs to help you stay healthy physically and mentally.
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
• Free meals in our employee dining room.
• Health & Income Protection benefits (for eligible employees).
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed