2026/2027 Full-Time Seasonal Housekeeping Supervisor

Jiminy Peak Mountain Resort • Hancock, MA

1d • Onsite

About The Position

The Housekeeping Supervisor is a full-time seasonal position responsible for overseeing daily housekeeping operations at the Country Inn. This role ensures that all rooms and public areas meet Jiminy Peak’s high standards of cleanliness and guest satisfaction. The Supervisor provides leadership and direction to the housekeeping team, coordinates daily assignments, and maintains effective communication with other departments to support smooth operations and an exceptional guest experience.

Requirements

• Must be at least 18 years of age.
• 2–3 years of experience in the hotel or hospitality industry required.
• Strong leadership, communication, and organizational skills.
• Excellent attention to detail and problem-solving abilities.
• Friendly, professional, and customer service–oriented demeanor.
• Ability to work effectively both independently and as part of a team.

Nice To Haves

• Prior supervisory experience preferred.

Responsibilities

• Supervise and direct housekeeping staff to ensure all tasks are completed accurately, efficiently, and to company standards.
• Train new team members and provide ongoing coaching to support performance and consistency.
• Conduct regular inspections of guest rooms, owner units, and public areas to ensure cleanliness and quality standards are met.
• Communicate daily with the Front Desk and Owners Department to ensure rooms are ready for arrivals and special requests are handled promptly.
• Respond to guest and owner feedback, addressing any issues or concerns in a timely and professional manner.
• Review guest survey results and take corrective action where needed.
• Maintain accurate records of room assignments, inspections, and inventory of keys, supplies, and equipment.
• Promote a positive and team-oriented work environment focused on service excellence and attention to detail.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed