Housekeeping Supervisor

Gravity Haus • Vail, CO

10d • Onsite

About The Position

The Hauskeeping Supervisor supports the daily operations of the Haus-Keeping department by providing on-shift leadership, quality control, and team support. This role ensures guest rooms and public areas meet Gravity Haus cleanliness and presentation standards while helping coordinate the work of Haus-Keepers during each shift. The Hauskeeping Supervisor works closely with the Hauskeeping Manager to execute daily priorities but is not responsible for overall department management. Instead, this role focuses on guiding team members, maintaining quality standards, and supporting efficient daily operations.

Requirements

• 3+ years housekeeping experience within a hotel or resort setting.
• Previous housekeeping experience in hospitality required.
• Strong attention to detail and commitment to cleanliness standards.
• Ability to work collaboratively and provide positive team leadership.
• Strong communication and problem-solving skills.
• Experience using task management and property management software (e.g., Alice, Opera, or similar).
• Strong attention to detail, with the ability to balance efficiency and quality.
• Ability to stand and walk for long periods of time.
• Ability to lift, push, pull, and carry up to 50 lbs.
• Ability to bend, reach, and perform repetitive movements.

Nice To Haves

• Prior experience leading or mentoring team members preferred.

Responsibilities

• Support the daily workflow of Haus-Keepers by helping assign tasks and prioritize room readiness.
• Provide on-the-floor leadership and guidance to Haus-Keepers during shifts.
• Assist with training and mentoring new Haus-Keepers on procedures and service standards.
• Serve as a point of contact for housekeeping questions during shifts when management is not present.
• Foster a positive and collaborative team environment.
• Inspect guest rooms and public areas to ensure cleanliness and presentation meet Gravity Haus standards.
• Identify and address cleaning deficiencies, providing real-time feedback and coaching to team members.
• Ensure consistent execution of housekeeping service standards across all rooms and spaces.
• Assist with daily housekeeping operations including room cleaning, laundry support, and public area upkeep as needed.
• Help coordinate linen distribution and laundry workflow.
• Monitor inventory levels of housekeeping supplies and notify management when replenishment is needed.
• Respond to guest service requests and housekeeping issues promptly and professionally.
• Report maintenance concerns, safety hazards, and property damage to the appropriate department.
• Ensure lost and found items are properly documented and turned in according to procedures.
• Communicate room status updates and operational needs to the Housekeeping Manager and Front Desk team.

Benefits

• health insurance
• company-sponsored retirement savings programs, which may include employer contributions depending on plan terms and location.
• an All-In Gravity Haus Membership that includes adventure perks like discounted stays, gear rentals, wellness programming, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed