Housekeeping Supervisor

Shamin Hotels Master•Chester, VA

6d•Onsite

About The Position

The Housekeeping Supervisor is responsible for ensuring that the standards of cleanliness are met. They assign tasks, inspect work to ensure it's up to standard, and provide training on how to best handle customers' requests. Shamin Hotels invites you to join our team! Whether you're greeting guests with a friendly smile, assisting them with their needs, or going the extra mile to ensure their stay is nothing short of perfect, your dedication to service excellence will shine through in everything you do. We are seeking candidates with a wide variety of knowledge, skills, and experiences to contribute to our continued success. Whether you're a seasoned professional or just starting your career, we have opportunities for you to grow and excel with us!

Requirements

High school diploma, GED certification or equivalent experience preferred.
Must have basic Reading, Writing, and Math skills.
Must have reliable transportation to and from work
Customer Service Skills required.
Prioritization and time management skills required.
Must have a strong attention to detail

Nice To Haves

T eam Up: Be Golden, Collaborate and Help Others Succeed.
O wn It: Be a role model, Embrace Responsibility and Keep Learning.
P assionately Serve: Be Positive, Care Deeply and Create Memories.

Responsibilities

Schedule room and cleaning assignments to ensure proper coverage.
Inspects all assigned rooms and public areas to ensure furnishings, equipment, linens, etc. are clean and in good repair.
Provide efficient and objective feedback to room attendants to drive efficiency and quality within the housekeeping department
Ensure that all associates have proper supplies, equipment, and uniforms including nametags and designated PPE.
Trains associates on safety standards and enforces those standards consistently.
Identifies associates engaging in unsafe behaviors and retaining them appropriately.
Completes accident investigations and takes steps to prevent future accidents
Performs all housekeeping duties necessary, including making beds, vacuuming, and cleaning
Verifies and updates the status of discrepant rooms throughout the shift
Perform opening and closing shift duties.
Moves Heavy Furniture
Notifies maintenance department of maintenance repairs necessary
Monitor cleanliness of hotels including parking lot and exterior entrances.
Available to work nights, weekends, and holidays as needed.
Other duties as assigned.