Housekeeping Supervisor - Brent House Hotel

Ochsner Clinic Foundation•New Orleans, LA

11h•Onsite

About The Position

Under general supervision and following prescribed procedures, this job supervises environmental service aides in accomplishing the housekeeping services of the hospital interior and related hospital properties, as well as to coordinate these activities with other departments. The role assumes responsibility for 24 hours/7 days a week seamless service of environmental services assigned staff, performing cleaning and/or project work at the company's medical facilities as a working supervisor. The supervisor monitors environmental services employees to ensure that area assignments are maintained in a safe, clean, aseptic, and operationally effective condition. This job description is a summary of the primary duties and responsibilities of the job and position and is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company's discretion.

Requirements

High School diploma or equivalent
1 year supervising experience
Knowledge of regulatory environment
Knowledge of cleaning chemicals
Knowledge of proper use and maintenance of power equipment, such as automatic scrubbers, carpet shampooer, etc.
Knowledge of proper floor care
Knowledge of carpet textile
Knowledge of upholstery fabrics
Knowledge of wall and floor coverings
Knowledge of wood
Knowledge of synthetic finishes
Strong supervisory skills to ensure that work techniques, quality assurance standards, department policies and procedures and job specifications are adhered to.
Strong interpersonal communication, service recovery and conflict mediation skills to deal courteously and build relationships with employees, patients, families, visitors, nurses, physicians, unit directors, etc.

Nice To Haves

Associates degree in Business Administration or Management
1 year supervising experience in health care or hotel

Responsibilities

Supervises and leads Environmental Services Aides to maintain assigned area in a clean and aseptic manner.
Exhibits responsibility for the professional development of employees and maintains required professional knowledge and technical skills.
Exhibits effective communication and customer service skills.
Exhibits the skills to adapt to change and accept constructive criticism in a positive constructive manner.
Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.
Maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.