Housekeeping Supervisor - Tucson Hilton El Conquistador

Desert Hospitality Management, LLC • Oro Valley, AZ

1d • Onsite

About The Position

The Housekeeping Supervisor will be responsible for assisting with the overall supervision of the department and Housekeeping staff for the hotel. This includes supervision of laundry activities and ensuring an adequate supply of linen, inspection of guest rooms, public areas, and other areas. The supervisor will also assist guests in a courteous manner and resolve guest and staff inquiries or concerns.

Requirements

• High School Diploma or GED certification and equivalent work experience
• Minimum 3 years of hotel housekeeping or similar experience
• Proven financial knowledge
• Working experience with computer systems and Microsoft products
• Valid driver’s license from the applicable state and MVR in good standing
• Bilingual English/Spanish
• Ability to convey information and ideas clearly, both oral and written
• Ability to work well in stressful, high-pressure situations, particular with upset guests or staff members
• Ability to evaluate and select among alternative courses of action quickly and accurately
• Effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary
• Effective at listening to, understanding and clarifying concerns and issues raised by team members and guests
• Ability to assimilate complex information, data, etc. from disparate sources and consider adjust or modify to meet the constraints of a particular need
• Ability to prioritize departmental functions to meet due dates and deadlines
• Ability to work with and understand financial information and data, and basic arithmetic function

Nice To Haves

• Certification as required by franchise
• Previous Supervisory experience in a hotel

Responsibilities

• Assisting with the overall supervision of the department and Housekeeping staff for the hotel
• Supervision of laundry activities and ensure adequate supply of linen
• Inspection of guest rooms, public areas, and other areas
• Assist guests in a courteous manner
• Resolve guest and staff inquiries or concerns

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED