Housekeeping Supervisor

Northwest x Southern Hospitality • Lewiston, ID

13h • Onsite

About The Position

This position supervises the daily operations of the housekeeping department to ensure guest rooms and public areas consistently meet the hotel's high standards for cleanliness, safety, and presentation. The Housekeeping Supervisor leads, trains, coaches, and supports housekeeping team members while inspecting completed rooms, assigning daily work, monitoring quality standards, and assisting with cleaning as needed. This role works closely with the Front Office to ensure rooms are guest-ready, coordinates maintenance needs, and helps maintain efficient departmental operations. The ideal candidate is a hands-on leader with strong attention to detail, excellent organizational skills, and a commitment to delivering exceptional guest experiences through quality, teamwork, and operational excellence.

Requirements

• High school diploma or equivalent.
• Previous hotel, restaurant, or hospitality experience preferred.
• Strong organizational, communication, and problem-solving skills.
• Ability to work well in a team environment.
• Ability to obtain any government-required or brand-required permits, licenses, or certificates.
• Requires a motor vehicle and background check.

Responsibilities

• Supervises the daily operations of the housekeeping department to ensure guest rooms and public areas consistently meet the hotel's high standards for cleanliness, safety, and presentation.
• Leads, trains, coaches, and supports housekeeping team members.
• Inspects completed rooms.
• Assigns daily work.
• Monitors quality standards.
• Assists with cleaning as needed.
• Works closely with the Front Office to ensure rooms are guest-ready.
• Coordinates maintenance needs.
• Helps maintain efficient departmental operations.

Benefits

• Paid holidays after one year of service
• Paid time off that begins accruing on day one
• Sick leave for team members in Alaska, Oregon and Washington
• Medical, dental, and vision insurance (typically begin after 60 days of full-time employment)
• Company-paid life insurance
• Employee assistance program
• Retirement planning options such as a 401(k)
• Travel discounts
• Entertainment discounts
• Monthly recognition programs
• Referral bonuses
• Community volunteer opportunities
• Social events

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED