Housekeeping Supervisor (FT) (AM/PM) ("Supervisor/a de Housekeeping")

EVANS HOTELS LLC • San Diego, CA

1d • $26 - $26 • Onsite

About The Position

The Housekeeping Supervisor develops and supervises the housekeeping staff to ensure the highest level of professionalism and gracious service is offered to our guests. This role involves training and coaching housekeeping personnel in adhering to the hotel's standards of cleanliness and quality.

Requirements

• 2–3 years of housekeeping experience
• At least 1 year in a lead or supervisory role
• Previous similar position is preferred.
• Experience running a shift, scheduling, performance management, problem-solving, running day-to-day operations, hospitality & customer service skills a plus.
• Availability to work on weekends and holidays is required.
• Familiarity with quality standards, brand standards, and inspections
• Ability to be poised under pressure with continued smiles and maintain a highly diplomatic attitude with challenging guests and under stressful circumstances.
• Ability to stand, kneel, squat for prolonged periods of time, up to and including, the entire shift and lift up to 50 lbs.

Nice To Haves

• Bilingual English and Spanish preferred.
• Creole and/or French a plus.

Responsibilities

• Conduct daily inspections of guest rooms using the Total Score Inspection Report.
• Inspect and release guest rooms using a tablet system as needed.
• Train, coach, and support Room Attendants and Housemen to ensure adherence to hotel cleaning standards and quality SOPs.
• Inspect Housemen’s work daily and provide feedback, including formal reviews weekly.
• Prepare and oversee VIP rooms, showrooms, and priority rooms, ensuring completion.
• Assign and monitor daily cleaning tasks, including general and window cleaning.
• Ensure all occupied rooms are serviced and vacant room statuses are accurate, report discrepancies promptly.
• Identify and report maintenance issues, safety concerns, and policy violations.
• Assist Room Attendants during peak periods or multiple rush requests.
• Maintain accurate inspection, training, and daily task documentation.
• Conduct Safety and Wellness Tailgate meetings as needed.
• Ensure Lost and Found items are properly handled and documented.
• Support inventory counts of housekeeping linens and supplies.
• Performs additional duties and responsibilities as directed by the leadership team.

Benefits

• Earn $1000 for Culinary, Engineering, Housekeeping, and $350 for all other roles for each hired referral at any Evans Hotels property.
• Discounted Hotel Rooms for you, family and friends.
• Free Employee Parking and/or discounted MTS Pronto card.
• Free Meals & Refreshments during working shifts.
• Career advancement opportunities!
• Health (including SIMNSA), Dental, Vision, 401k with match, life insurance, sick and vacation time.
• Discounts on cell phone bills, shoes, gym memberships, and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed