Housekeeping Supervisor

Suncadia•Cle Elum, WA

1d•Onsite

About The Position

The Housekeeping Supervisor conducts cleaning and inspections of guest units and maximizes the efforts of the entire department to ensure compliance with all standards of guest satisfaction, cleanliness, sanitation and productivity and efficiency set by the Resort. The Supervisor position is to ultimately ensure Suncadia Guests enter a lodging unit that is clean, sanitary, and welcoming. Each Supervisor will play a vital housekeeping role in ensuring all guests experience the natural beauty comfort and custom hand finished details that our guest rooms offer. They will work with business/department leadership and team members to ensure the effectiveness and overall success of the department.

Requirements

Previous housekeeping experience, in a resort environment preferred.
Knowledge of general cleaning best practices and methods
Must be 18 years of age or older
Valid Driver’s License Required
Must be able to work full time hours up to 40 hours per week
Required ability to work a flexible schedule that will include evenings, weekends, and holidays

Responsibilities

Responsible for working all scheduled shifts.
Support Housekeeping Leadership in the supervision of daily functions of the Housekeeping Department.
Leads ongoing housekeeping projects at the direction of Housekeeping Leadership.
Open respective departments, creating boards for the day’s arrivals, and working with the housekeeping coordinator to ensure the day is set up for success.
Ensure the safe keeping of Guest’s Personal Property while working within their lodging unit by always showing Integrity and Honesty.
Perform unit inspections after cleaning units ensuring all meet cleanliness, sanitation, and maintenance standards prior to guest occupancy.
Make all corrections as needed in lodging units to bring them to required standards.
Update the housekeeping boards using hotSOS to report when units are complete, up to standards and ready for guest occupancy.
Document and notify housekeeping coordinator and property management of any engineering concerns in the units and enter hotSOS when applicable.
Document and provide corrective action of any severe cleaning deficiencies in the units and public spaces.
Lead associate training, including follow-up training as needed regarding any recorded deficiencies.
General cleaning tasks (making beds, cleaning bathrooms and kitchens, scrubbing floors, spotting carpets, cleaning fireplaces, vacuuming all living areas, sweeping, mopping, dusting, spot cleaning windows and checking outside trash areas).
General cleaning tasks may be assigned in areas including, Condos, Health and Fitness Centers, Recreational facilities, Public Spaces, Spa, and freestanding homes throughout Suncadia Resort.
Understand and abide by all Suncadia policies, procedures, and safety regulations.
All other duties as assigned.