Beach Club Housekeeping Supervisor

The Boca RatonBoca Raton, FL
Onsite

About The Position

The ideal candidate trains and supervises Room & House Attendants to ensure all rooms/suites and public areas are cleaned and comply with hotel standards. Visually inspects rooms/suites.

Requirements

  • Read, write and speak English fluently
  • Knowledge of other languages, especially Spanish is a plus
  • Knowledge of inventories, scheduling and productivity
  • High school math level required
  • Ability to communicate effectively with the public and other team members verbally and in written form
  • Ability to inspect multiple rooms per day
  • Ability to clean rooms, when needed
  • Physically able to move and / or operate large objects, such as: room attendant’s carts, suite furniture, large bags of linen, vacuum cleaners and boxes of inventory
  • Ability to follow and enforce all hotel standards, including safety procedures/standards and able to recognize and act in emergency situations
  • Knowledge of and ability to operate computer
  • Lifting 50 lbs. maximum with frequent lifting and carrying of objects weighing up to 25 lbs.
  • Requires walking or standing to a significant degree, as well as reaching, handling, feeling, talking, hearing, and seeing.

Nice To Haves

  • 1-2 years housekeeping supervisory experience in hotel preferred
  • 4 or more year’s hotel housekeeping experience

Responsibilities

  • Inspect rooms
  • Complete reports
  • Verify status reports
  • Report clean suites to hotel front desk and or load into automated property management systems
  • Check rooms inventory
  • Assign rooms to room/suite attendants
  • Monitor payroll reports and work schedules
  • Monitor lost and found program
  • Ensure stock rooms and carts are maintained with proper supplies
  • Provide customer service to guests (internally/externally), including information about hotel services, activities, and local attractions
  • Promote team member loyalty and empowerment
  • Communicate and coordinate with Engineering/Property Operations the repair and maintenance program as related to guestrooms and public areas
  • Quarterly linen inventory

Benefits

  • We maintain a drug-free workplace and perform pre-employment substance abuse testing.
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