Housekeeping Supervisor

Concord Hospitality Enterprises•Winston-Salem, NC

13d•Onsite

About The Position

Concord Hospitality is seeking a dedicated Housekeeping Supervisor to lead their housekeeping, laundry, and houseperson staff. This role is crucial in maintaining high standards of cleanliness and service within the hotel. The supervisor will inspect guest rooms and public areas, provide training and support to the team, and ensure compliance with safety and sanitation procedures. Concord Hospitality emphasizes an "Associate First" culture, investing in training and development, and fostering growth, balance, and diversity. They are committed to being a Great Place to Work for All, built on the cornerstones of Quality, Integrity, Community, Profitability, and FUN.

Requirements

Experience in a leadership role in hotels, hospitals, or multi-unit housing as a Housekeeping or Cleaning Supervisor.
Strong attention to detail and commitment to quality standards.
Excellent communication skills; outgoing, friendly, and professional with guests and colleagues.
Ability to motivate and lead a team to achieve success.
Actively engaged and passionate about your work.
Demonstrated professionalism and integrity in all responsibilities.

Responsibilities

Supervise housekeeping, laundry, and houseperson staff to ensure high standards of cleanliness and service.
Inspect guest rooms and public areas to verify quality and adherence to hotel standards.
Provide training, guidance, and support to team members to foster success and professional growth.
Communicate effectively with guests, managers, and colleagues in a professional and friendly manner.
Respond promptly to guest requests and resolve issues with courtesy and efficiency.
Maintain accurate records and ensure compliance with safety and sanitation procedures.
Lead by example with professionalism, integrity, and a passion for hospitality.