Housekeeping Supervisor - Courtyard Fort Worth Alliance

Coury Hospitality•Fort Worth, TX

3d•Onsite

About The Position

The Housekeeping Supervisor oversees daily housekeeping operations to ensure cleanliness, safety, and quality standards are consistently met. This role supervises housekeeping staff, conducts inspections, supports training efforts, and ensures compliance with company policies and applicable health and safety regulations.

Requirements

High school diploma or equivalent required
Proficient computer skills; experience with Word and Excel is a plus
Previous housekeeping and supervisory experience required
Strong guest service aptitude with a positive attitude
Ability to work a flexible schedule including weekends and holidays

Responsibilities

Assist Director of Housekeeping in his/her absence to facilitate all aspects of daily housekeeping operations and provide feedback on staff performance to the Director of Housekeeping
Assist in determining specific work assignments for room attendants and support staff according to staffing guides and occupancy levels; distribute assignments and make necessary changes during the shift
Ensure an attractive and clean facility for guests in rooms and all public areas, including offices and supply closets
Monitor the progress of housekeeping associates each day to ensure associates are adequately trained, familiar with company policies and procedures, meeting cleaning standards, completing work in a timely manner, and are comfortable in their roles
Ensure all housekeeping associates are clocking in properly in the time and attendance system and in uniform each workday
Assist in keeping payroll budgets for housekeeping associates in line with the departmental budget and report daily and weekly reports accurately
Ensure employees have received quality control training as needed and enforce correct use of chemicals and equipment as trained; check all cleaning aids and equipment to ensure compliance with hotel safety guidelines
Schedule daily special cleaning projects for room attendants and inspectors
Coordinate linen handling including daily inventory and sorting, weekly and monthly inventories, clean linen distribution, soiled linen collection, storage room organization and security, and proper cart loading and security
Ensure that ready rooms are being reported to the front desk by 10:00 AM and continuously throughout the day, with all rooms reported by 4:00 PM
Comply with and ensure compliance with key security procedures
Ensure housekeeping requests from guests or management are responded to in a timely, efficient, and friendly manner
May perform duties of Housekeeper if staffing levels are inadequate