Housekeeping Supervisor - $18hr - Weekend Required

Concord Hospitality Enterprises•Winston-Salem, NC

22h•Onsite

About The Position

The Housekeeping Supervisor will oversee housekeeping, laundry, and houseperson staff to maintain high standards of cleanliness and service. This role involves inspecting guest rooms and public areas, providing training and guidance to team members, and ensuring effective communication with guests and colleagues. The supervisor will also handle guest requests, resolve issues efficiently, maintain records, and ensure compliance with safety and sanitation procedures, all while leading by example with professionalism and integrity.

Requirements

Experience in a leadership role in hotels, hospitals, or multi-unit housing as a Housekeeping or Cleaning Supervisor.
Strong attention to detail and commitment to quality standards.
Excellent communication skills; outgoing, friendly, and professional with guests and colleagues.
Ability to motivate and lead a team to achieve success.
Actively engaged and passionate about your work.
Demonstrated professionalism and integrity in all responsibilities.

Responsibilities

Supervise housekeeping, laundry, and houseperson staff to ensure high standards of cleanliness and service.
Inspect guest rooms and public areas to verify quality and adherence to hotel standards.
Provide training, guidance, and support to team members to foster success and professional growth.
Communicate effectively with guests, managers, and colleagues in a professional and friendly manner.
Respond promptly to guest requests and resolve issues with courtesy and efficiency.
Maintain accurate records and ensure compliance with safety and sanitation procedures.
Lead by example with professionalism, integrity, and a passion for hospitality.