Housekeeping Supervisor

Indus Hotel Corp•Grove City, OH

13d•$0 - $17•Onsite

About The Position

Responsible for assisting the Executive Housekeeper with coordinating and overseeing the cleaning of guest rooms and all public areas, along with the overall management of the housekeeping department. The goal is to maintain the cleanliness of the entire hotel according to company standards.

Requirements

Must be able to demonstrate reliable and timely attendance.
Must be able to manage time and complete tasks on schedule and efficiently.
Requires good communication skills.
Comprehension of English language.
Must be able to convey and relay ideas and information clearly and efficiently.
Basic PC Knowledge and understanding of a Windows operating system.
Ability to be trained on the hotel's property management system.
Must be able work well with others in a team environment.
Must be able to work in a supervised atmosphere, accept and understand coaching, counseling, instructions and/or feedback.
Neat and professional appearance is required.
Name tags and uniforms are required to be worn at all times.
Adhere to hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.

Responsibilities

Open and close the housekeeping department as needed.
Prepare room assignment reports for room attendants and assign houseman their daily duties.
Overall management of all employees assigned to the department.
Create good working relationships and teamwork with all other departments.
Collect all room assignment reports and keys at the end of the day and ensure all floors are secure.
Ensure all staff has the proper tools to complete their duties.
Stay in constant communication with the Maintenance department to ensure all problems are corrected.
Make sure all standards are enforced in rooms and public areas for safety.
Check rooms daily to ensure all standards are achieved.
Supervise the re-supplying of all linen closets.
Record all lost and found items.
Coordinate and communicate any follow-up items or problems to ensure guest satisfaction.
Maintain all department cleaning logs as per hotel standards.
Handle all interactions with hotel employees and/or guests in a friendly, professional, service-oriented manner.
Comply with hotel and brand standards to ensure the safety of all guests and employees.
Report to supervisor all maintenance equipment issues.
Report to supervisor any health, safety, or hazard issues.
Other duties and responsibilities as may be designated.