Housekeeping Supervisor

Cusa • Peoria, IL

2d • Onsite

About The Position

Working in close partnership with other department heads, the Housekeeping Supervisor will ensure that the highest standards for cleanliness, safety and sanitation are maintained throughout the hotel. Ensure that guest requests are responded to promptly and direct the team in performing a variety of activities to ensure a consistently clean, orderly and attractive environment within guest rooms and public spaces. The Housekeeping Supervisor will be accountable for managing and coordinating the resources, tasks, requirements, systems and processes related to housekeeping and laundry operations, and for creating an energized and positive work environment that results in the delivery of exceptional guest service. The Housekeeping Supervisor will be responsible for achieving guest service goals and Marriott brand standards including training and quality assurance and training the team for exceptional performance.

Requirements

• Previous supervisory experience.
• Previous experience in the hospitality industry.
• Ability to communicate effectively with the public and other Team Members.
• Background check will be completed on all applicants.

Responsibilities

• Ensure that the highest standards for cleanliness, safety and sanitation are maintained throughout the hotel.
• Respond promptly to guest requests.
• Direct the team in performing a variety of activities to ensure a consistently clean, orderly and attractive environment within guest rooms and public spaces.
• Manage and coordinate the resources, tasks, requirements, systems and processes related to housekeeping and laundry operations.
• Create an energized and positive work environment that results in the delivery of exceptional guest service.
• Achieve guest service goals and Marriott brand standards.
• Conduct training and quality assurance.
• Train the team for exceptional performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees