Sarasota Modern - Housekeeping Supervisor

OLIVER HOSPITALITY PAYROLL, LLC•Sarasota, FL

5d•Onsite

About The Position

Oliver Hospitality is a Nashville-based hotel and restaurant management company founded on the idea that old and new properties alike could be reworked into engaging and thoughtful spaces. Oliver Hospitality aligns its mindset to deliver unique experiences at each of its concepts. We are seeking a Housekeeping Supervisor to lead and support the housekeeping team, ensuring all guest rooms and public areas meet high standards of cleanliness and presentation. The ideal candidate is organized, dependable, and passionate about delivering exceptional hospitality through effective team leadership.

Requirements

Prior Housekeeping Supervisory/Management experience required.
Exceptional knowledge and understanding of housekeeping operations, to include managing inventories, turndown service, special needs of VIP guests, room assignments, inspections, safety, and health standards.
Ability to teach employees importance of, and how to interact with internal/external guests and courteously solve internal requests
Able to set priorities for the Housekeeping team and provide feedback to others that enhances performance.
Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management, and co-workers, both in person and by telephone
Ability to work well under pressure, managing quick turns and high occupancies.
Strong organizational skills with the ability to multi-task and provide guest follow up in a fast-paced environment.
Must be able to work a variety of shifts, including weekends and holidays.
Must be eligible to work in the USA
Must be able to work on your feet for up to 12 hours.
Position requires prolonged standing, bending, stooping, twisting, and lifting products and supplies weighing 20 pounds and occasional lifting and/or moving up to 50 pounds as well as repetitive hand and wrist motion.

Nice To Haves

Previous supervisory experience in an upscale, full-service hotel environment strongly preferred.
Hospitality experience preferred

Responsibilities

Retrieves items from shelves and storerooms, sets up a cleaning cart with supplies for daily use, constantly organizes carts, and storerooms in a clean and orderly fashion.
Cleans and wipes windows, doors, walls, closets and fixtures in rooms, public areas, and hallways, in order to maintain a clean and presentable facility at all times.
Wash shower walls and tub, cleans toilet(s) and stall walls if applicable, wipes exposed pipes, cleans mirrors, sink(s) and walls.
Replaces towels, soaps, and all room amenities.
Restock literature that has been removed or soiled by previous guests to ensure hotel standards for arriving guests.
Wash all hard floor areas (linoleum, tile, etc.) by hand to remove dirt and soiled areas.
Dust and polish all furniture, fixtures and wall hangings including using a duster to reach vents and ceiling corners.
Strip bed of all linen and remake with fresh linen.
Checking bedspread, blankets and bed pads for cleanliness and replacing if soiled.
Lift mattresses to check for soil between mattresses and under bed.
Check closet for cleanliness, wiping closet door, handle, overhead shelves, and restocking the guest room supplies such as hangers, extra blankets, and pillows.
Vacuum rooms, public areas and hallways, operating vacuums weighing up to 25lbs., and lifting/moving heavy furniture in order to vacuum the entire area of carpet including underneath furniture and hard reaching areas.
Monitor Housekeeping inventories to ensure adequate levels are maintained.
Maintaining close communication and interaction with Front Desk and Engineering departments, reporting all maintenance issues.
Inspects the cleaning and servicing of all guestrooms and inspects all vacant rooms daily.
Prepare and complete all reports needed
Identifies all cleaning defects and reassigns them to the responsible Room Attendant.
Responsible for overseeing the Housemen, ensuring that they are working appropriately with room attendants, and that they are completing all daily Houseman duties/special projects.
Overseeing the Laundry Department and all its functions.
Participates in energy conservation efforts.
Respects Hotel property and work areas by keeping them clean, well maintained, stocked, and properly stored.
Eliminates waste of supplies.
Assists in maintaining a highly motivated and trained staff that continually strives for excellence, in service and cleanliness.