Housekeeping Runner

Hersha Hospitality Management LPTampa, FL
Onsite

About The Position

The Housekeeping Runner is responsible for fulfilling and delivering all guest requests with proper presentation. This role also assists the Housekeeping department by removing trash and soiled linen from the floors. Potential career paths include Housekeeping Supervisor, Assistant Executive Housekeeper, and Executive Housekeeper.

Requirements

  • Must be able to communicate in written and verbal form in English.
  • Excellent organizational skills.

Responsibilities

  • Report to the Housekeeping Office and PBX team at the start of the shift.
  • Fulfill and deliver guest requests with proper presentation.
  • Inventory and maintain cleanliness of all linen closets and empty trash.
  • Resupply guest room supplies in the linen closet daily.
  • Offer assistance to guests when requested or needed.
  • Report any maintenance deficiencies to housekeeping.
  • Employ proper use and maintenance of equipment and supplies.
  • Ensure all storage closets are clean and neat daily.
  • Respond appropriately to any hotel emergency or safety situation.
  • Pick up and deliver guest request items in a timely manner and calling them in as complete once they have been delivered.
  • Report to work as scheduled, in proper uniform, and following company appearance standards.
  • Collect trash from various areas throughout the property and take it to the designated area.
  • Consistently maintain a positive, friendly, helpful attitude that ensures a positive guest experience.
  • Follow sustainability guidelines and practices related to HHM’s EarthView program.
  • Perform other duties as assigned by management.
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