Housekeeping Runner

Holiday Inn Resort Orlando Suites - Waterpark•Orlando, FL

1d•Onsite

About The Position

The Housekeeping Runner is responsible for fulfilling and delivering all guest's requests with proper presentation. This role also assists the Housekeeping department by removing trash and soiled linen from the floors. The position is an opportunity within the hospitality sector, specifically at the Holiday Inn Resort Orlando Suites – Waterpark, a Walt Disney World Good Neighbor Hotel. The resort features 777 spacious suites, two pools, a 4-D Experience, Bank Heist Laser Challenge, resort entertainment, and an Arcade, along with a Marketplace for shopping, dining and entertainment. The company, HHM Hotels, emphasizes values such as 'People Are Our Capability', 'Hearts That Serve', 'Only Excellence', 'Stay Nimble', and 'Own It'.

Requirements

Must be able to communicate in written and verbal form in English.
Excellent organizational skills
Frequently standing up and moving around the resort for extended period of time during the shift
Carrying or lifting 50lbs.
Must be able to lift 50 lbs.

Responsibilities

Report Housekeeping Office and PBX team at start of shift.
Fulfill and deliver guest requests with the proper presentation.
Inventory and maintain cleanliness of all linen closets and empty trash.
Resupply guest room supplies in the linen closet daily.
Offer assistance to guest when requested or needed.
Report any maintenance deficiencies to housekeeping.
Employ proper use and maintenance of equipment and supplies.
Make sure all storage closets are clean and neat daily
Respond appropriately to any hotel emergency or safety situation.
Pick up and deliver guest request items in a timely manner and calling them in as complete once they have been delivered.
Report to work as scheduled, in proper uniform, and following company appearance standards.
Collect trash from various areas throughout the property and take it to the designated area.
Consistently maintain a positive, friendly, helpful attitude that ensures a positive guest experience.
Follow sustainability guidelines and practices related to HHM’s EarthView program.
Other duties as assigned by management.