NEW! Housekeeping Room Inspector - The Alloy a DoubleTree by Hilton

Concord Hospitality Enterprises•Upper Merion Township, PA

1d•Onsite

About The Position

The Alloy a DoubleTree by Hilton is now hiring for a full-time housekeeping Room Inspector. This role is responsible for assisting in the supervision and control of the Guest Room Attendants. The primary focus is on the cleanliness, arrangement, and supply of all guest rooms within an assigned section, ensuring the highest quality of service to the customer at all times.

Requirements

Experience in a hotel housekeeping as room attendant with great care and attention to detail to ensure quality.
Good communications skills, outgoing, friendly and able to speak professionally with our guests, your manager and your colleagues.
You take pride in your work.
You like being in the driver’s seat and leading others to success.
You are actively engaged and passionate about where you work.
You work with professionalism and integrity.
Must be available to work weekends and holidays as business demands.

Responsibilities

Supervise up to 15 Guest Room Attendants.
Deal promptly and effectively with guest complaints and requests.
Enforce self-inspection system.
Inspect guest rooms and public areas on a daily basis to ensure standards of cleanliness.
Conduct ongoing training of all housekeeping employees to increase job knowledge and skill level.
Promote teamwork and employee morale.
Assist in running pre-shift meeting, distribute keys and assignments to the staff, and ensure proper grooming standards are met.
Communicate all policies and procedures for housekeeping and special cleaning projects.
Maintain cleanliness and organization of linen rooms, laundry area, lost and found, storage rooms, employee break room, and Guest Room Attendant’s carts.
Ensure ready status of all rooms daily. Maintain key control.
Ensure guest satisfaction through room cleanliness and attention to guest needs.
After proving ability to increase workload, clean extra guest rooms to receive additional compensation.
Check fixtures, television, radio, and heating/cooling equipment for proper operation.
Set heating/cooling equipment and radio on proper settings.
Inspect room for maintenance needs and report on maintenance service requests.
Perform daily general clean duties and changing of bedspreads, blankets, mattress pads and shower curtains as assigned.
Log rooms cleaned on daily housekeeping report.
Fold terry and linen while waiting for rooms.
Clean, organize, and restock cart at the end of the day (terry, cups, toilet paper, rags, and fill spray bottles) Deliver supply basket to laundry for restocking.
Maintain cart, linen room, and vacuum cleaner cleanliness. Turn in key and room status report to Guest Room Supervisor or front desk.
Know how to operate laundry equipment and maintain public area cleanliness.
Must wear proper uniform at all times in accordance with the Standards of Appearance.
Have a thorough knowledge of emergency procedures.
Practice safety standards at all times.
Be able to move luggage, packages, or furniture weighing up to 40lbs.
Employee must adhere to all work rules, procedures, and policies established by the company including, but not limited to, those contained in the employee handbook.
Employee must perform other duties as assigned, of which the employee is capable.