Housekeeping Room Attendant - Hotel Indigo Spring, TX

Palette Hotels • Spring, TX

6d • Onsite

About The Position

The Housekeeping Attendant is responsible for the cleanliness of guest rooms.

Requirements

• Service orientation. Knowledge of principles and processes for providing customer and personal services.
• Excellent communication skills. Ability to convey information and ideas
• Ability to read and understand directions on cleaning chemicals.
• Ability to use chemicals and equipment in a safe and efficient manner.

Responsibilities

• Obtain room assignments from your Supervisor at the beginning of the shift
• Check your cart to make sure it is correctly stocked
• Know the correct procedure for entering a guest room.
• After entering a room, move your cart across the opening of the room door with the open side of the cart facing the room.
• Follow a set pattern of steps for daily cleaning of occupied and check-out rooms so nothing is missed.
• Check room for damages furniture and equipment.
• Report all damage and missing items to your Supervisor immediately.
• Any items found in guest rooms. Lobby, corridor, or in the back of the house are to be returned to Lost and Found with the following information: Date, where found and finder's name.
• Before leaving a guest room, give the entire room one last inspection.
• Notify Housekeeping that the room is clean and whether it is occupied or vacant.
• Restock your card, remove any trash and dirty linen, at the end of the shift so it is ready for the next day.
• Respond to guest questions.
• Provide guest assistance, directions, and information as requested.
• Report all suspicious persons or activities, hazardous conditions, etc., to the Safety/Security Department.
• Provide instruction and/or guidance for guest and employee safety in fire or other emergency situations.
• Perform other duties as requested by Supervisor

Benefits

• highly competitive salaries
• outstanding health
• benefits
• extensive training and development programs
• promotion within the organization
• a positive team-based culture

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed