About The Position

Cabot Revelstoke Mountain Lodge is seeking Housekeeping Room Attendants for the Winter 26/27 season. This role is considered the heart of the hotel, responsible for maintaining cleanliness and ensuring guest satisfaction. The position offers a competitive compensation package, flexible scheduling, and opportunities for professional development and career growth within Northland Properties, a recognized leader in hospitality. Northland Properties is a 100% Canadian-owned company with a long history of bringing people together for unforgettable experiences across Canada, the US, Ireland, and the UK.

Requirements

  • No education or experience required, will train one on one.
  • Ability to follow instruction.
  • Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times.
  • Professional appearance and manners.
  • Must be legally entitled to work in Canada.
  • Must have time-management skills.
  • Adaptable to change and be able to handle multiple priorities under pressure.
  • Eager and focused to exceed guest expectations.

Nice To Haves

  • Good communication skills are an asset.
  • Workplace Hazardous Materials Information System (WHMIS) is an asset.

Responsibilities

  • Clean rooms according to Sandman Hotels standards.
  • Maintain up-to-date knowledge of all chemicals and cleaning products, and their correct handling procedures.
  • Respond to guest and staff inquiries, requests, and complaints in a prompt and courteous manner.
  • Ensure all lost property items left in guest rooms are recorded on the worksheet and handed in to the Supervisor/Manager at the end of the shift.
  • Ensure all maintenance and safety hazards are promptly reported to the Supervisor/Manager to minimize hazard risk.
  • Take personal responsibility for equipment, ensuring it is operated correctly and secure at all times.
  • Report any unusual or suspicious persons/activities happening in the area of security to the manager.
  • Report any maintenance issues including burned out light bulbs.
  • Check under beds, drawers, and closets for left behind articles and/or trash.
  • Clean sink and fixtures and restock all terry, soap, glasses, comment cards, coffee, and other amenities.
  • Clean coffee pots when needed, ensuring pots are plugged in.
  • Arrange furniture following use by guests.
  • Ensure security of guest rooms and privacy of guests.
  • Perform Laundry tasks when necessary, including collecting, sorting, and transporting laundry at the beginning of each shift.
  • Remove laundry from dryers and fold immediately to prevent wrinkling.
  • Stock linen supply room with clean linens for use for the next day.
  • Perform laundry tasks including bed linens, blankets, duvets/comforters, towels & face cloths, and restaurant table linens.
  • Wash, dry, and fold all cleaning cloths at the end of the day for housekeeping needs.
  • Perform small mending repairs as needed.
  • Perform Houseperson duties if required.

Benefits

  • Rewards, Recognition, Team Events & Milestone Awards
  • Team Member and Friends & Family Hotel Discounts
  • Restaurant Dining Discounts- Moxies, CHOP, Denny’s and more!
  • Discounts at Grouse Mountain & Revelstoke Mountain Resort
  • Career Development, Training & Internal Promotion Opportunities
  • Employee & Family Assistance Program (Mental Health, Legal & Financial Support)
  • Employee Referral Bonus Program
  • RRSP Matching Program
  • Extended Health, Dental, Vision & Life Insurance
  • Complimentary Hotel Stays
  • Tuition Credit Program
  • Supportive, Inclusive Workplace Culture
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