Housekeeping Room Attendant

63a7d359-e6ec-4ef4-a23f-d599d93d92f3•Mount Prospect, IL

9h•$15 - $16•Onsite

About The Position

The Housekeeping Room Attendant performs routine cleaning and servicing of guest rooms and bathrooms to help maintain a positive image for the hotel. The attendant is expected to be pleasant, honest, and friendly, and to respond to guest requests and problems promptly and professionally. The role includes preparing and cleaning rooms, replenishing supplies and amenities, completing periodic deep-cleaning tasks, and protecting guest privacy and hotel property. It also involves responding to guest calls and requests, keeping the work area clean and maintained, following standard operating procedures, and working independently with attention to detail. Other tasks may be assigned by a manager or supervisor.

Requirements

Physical mobility and stamina.
Ability to follow instructions.
Attention to detail.
Professional attitude and ability to work independently.

Nice To Haves

Previous hotel-related experience is desired.

Responsibilities

Enter and prepare rooms for cleaning.
Make beds, dust rooms and furniture, and vacuum carpets.
Replenish guestroom and bathroom supplies and amenities according to operational standards.
Clean bathrooms, closets, and floor corridors.
Perform rotation cleaning duties, including steam cleaning carpets, spring cleaning, and deep cleaning as required.
Ensure the security of guest rooms and the privacy of guests.
Deliver and retrieve items on loan to guests, such as irons and ironing boards.
Attend to guest calls, requests, and complaints in the assigned area.
Maintain the cleanliness and upkeep of the work area.
Comply with standard operating procedures.
Maintain and secure hotel property within the work area.
Achieve and exceed guest satisfaction scores.
Maintain a professional attitude and work independently with attention to detail.
Perform other tasks or duties as assigned by the manager or supervisor.