Housekeeping - Room Attendant
About The Position
The Room Attendant is part of the Hotel Indigo Cleveland Gateway Housekeeping team and helps provide guests with a clean, comfortable stay. The role involves preparing and maintaining guest rooms, cleaning and sanitizing assigned areas, and following hotel standards for linens, towels, equipment, and amenities. Room Attendants also engage with guests, cooperate with coworkers, and promptly report safety hazards or other concerns. The position requires attention to detail, safe and responsible use of equipment, and the ability to perform physical housekeeping tasks. Experienced housekeepers may have opportunities to advance into supervisory or management roles.
Requirements
- Housekeeping experience is desirable.
- Neat appearance and pleasant personality.
- Time-management skills.
- Ability to work on one’s feet for an extended period.
- Ability to communicate effectively.
- Ability to read room numbers, dates, and basic instructions.
- Ability to move, traverse, and position oneself to reach floor corners and high places; observe conditions and detect odors; and maneuver carts weighing up to 100 pounds in tight spaces.
- Ability to operate spray bottles, vacuums, mops, brooms, dust pans, scrub pads, and dusters.
- Ability to lift, carry, and position loads of at least 25 pounds.
Nice To Haves
- Housekeeping experience.
Responsibilities
- Engage with guests to ensure their stay is going well.
- Work as a team to achieve hotel cleanliness goals.
- Keep the work cart orderly and properly stocked.
- Use equipment, supplies, and guest amenities properly.
- Thoroughly clean and sanitize assigned guest areas.
- Change and inspect linens and towels daily, following the standards of the Green Program.
- Follow safety standards, watch for hazards, and report them when found.
- Respect guests’ property and take responsible care of equipment.
- Arrive on time according to the posted schedule, maintain accurate time records, and follow proper room-issuance standards.
- Remain alert, courteous, and helpful to guests and coworkers.
- Perform other related duties as requested by the Floor Supervisor.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
