Housekeeping Room Attendant

Sonesta Hotels • Denver, CO

1d • $20 - $21

About The Position

The Room Attendant works with the Housekeeping Management Team to clean guest rooms and public areas, and may work in the commercial laundry facility. Work must meet brand standards for timing, products, and placement to ensure guest satisfaction. The role is at Sonesta Downtown Denver in the Housekeeping department and reports to the Housekeeping Manager. It is hourly and non-exempt, with a starting pay range of $20.00 to $21.00 per hour. The application deadline is November 14, 2026.

Requirements

• Some previous housekeeping experience is preferred.
• Previous experience in the extended-stay industry is preferred.
• Ability to speak, read, and write fluent English is preferred; other languages are beneficial.
• Basic reading, writing, and mathematical abilities are preferred.
• Frequently stand, bend, climb, kneel, and move about the facility.
• Carry, lift, or pull items weighing up to 75 pounds.
• Regularly use commercial cleaning chemicals.
• Work mornings, evenings, weekends, and holidays.

Nice To Haves

• Previous housekeeping experience.
• Experience in the extended-stay industry.
• Fluency in English; additional languages are beneficial.
• Basic reading, writing, and mathematical abilities.

Responsibilities

• Deliver Sonesta Service in guest and client interactions according to Sonesta G.U.E.S.T. standards.
• Respond to guest complaints and special requests, and ensure corrective action is taken to achieve guest satisfaction.
• Clean and service assigned rooms or areas according to established standards, including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, and removing trash; duties may also include cleaning kitchen areas and appliances, dishware, and room amenities.
• Notify a supervisor when service is completed and report rooms that cannot be serviced according to established procedures.
• When assigned to laundry, monitor supplies and equipment, operate washers and dryers according to hotel standards and manufacturers’ guidelines, inspect soiled linens for damage or stains, fold and store clean linens, and report damaged items.
• Minimize waste of housekeeping supplies and amenities.
• Assist with deep-cleaning projects as needed.
• Report needed repairs and unsafe conditions to a supervisor.
• Handle lost and found items according to established procedures.
• Promote teamwork and quality service through communication and coordination with other shifts and departmental management.
• Comply with federal, state, and local health and safety laws.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision insurance
• Health Savings Account with company match
• 401(k) retirement plan with company match
• Paid vacation and sick time
• Sonesta hotel discounts
• Educational assistance
• Paid parental leave
• Company-paid life insurance
• Company-paid short-term and long-term disability insurance
• Hospital indemnity, critical illness, and accident insurance
• Additional employee perks and discounts

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed