Join Our Team as a Housekeeping Porter!

Crowne Plaza LansingLansing, MI
Onsite

About The Position

Are you passionate about creating a welcoming environment for guests? We’re looking for a dedicated Housekeeping Porter to ensure our property is clean, inviting, and well-maintained. If you take pride in your work and enjoy interacting with guests, we want you on our team!

Requirements

  • Basic reading, writing, and math skills.
  • Ability to detect uncleanliness and maintain high cleanliness standards.
  • Flexibility to work nights, weekends, and holidays as needed.
  • Ability to work independently and engage with guests effectively.
  • Strong communication skills in the primary languages used in the workplace.
  • Familiarity with necessary software and applications for housekeeping tasks.
  • A high school or equivalent education is preferred.
  • Prior cleaning or hospitality experience is preferred.
  • Associates may be required to work varying schedules to reflect the business needs of the hotel.
  • Attendance at all scheduled training sessions and meetings are required.
  • Upon employment, all associates are required to fully comply with Crowne Plaza Lansing rules and regulations for the safe and effective operations of the Hotel’s facilities.
  • Associates who violate Hotel rules and regulations will be subject to disciplinary action, up to and including, separation from employment.

Responsibilities

  • Clean and maintain common areas of the hotel, including vacuuming, dusting, sweeping, and mopping.
  • Maintain public elevators, landings, restrooms, stairwells, the pool, and fitness center.
  • Clean and maintain associate locker rooms through sweeping, mopping, and sanitizing.
  • Assist with deep cleaning projects and turndown duties.
  • Remove trash from public areas (inside and outside) and litter from the parking lot.
  • Collaborate with team members and communicate with other departments to ensure excellent service.
  • Stock, organize, and maintain linen closets and supply rooms.
  • Respond to guest requests to ensure satisfaction and engagement.
  • Handle and store chemicals according to hotel regulations and local laws.
  • Report any health and safety incidents, security breaches, or suspicious behavior to a supervisor.
  • Assist with other duties as assigned.

Benefits

  • Medical/Dental/Vision Insurance
  • Vacation Time & Personal Days
  • Paid Holidays & Sick Leave
  • Pet Bereavement Leave
  • Footwear Reimbursement Policy
  • $20,000 Life Insurance Policy
  • Holiday Bonus
  • Travel Benefits at IHG® Hotels & Resorts Worldwide
  • Friends and Family Rate at Crowne Plaza Lansing
  • Retirement Plan with Company Match
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