Housekeeping Office Coordinator PM
About The Position
The AAA Four-Diamond Omni Grove Park Inn & Spa is noted for understated elegance and southern charm; ten U.S. Presidents and countless luminaries from the worlds of art, entertainment, sports and politics have stayed at this hotel. The property offers sweeping views of the Blue Ridge Mountains, delectable restaurants, a Donald Ross golf course, tennis and fitness center, award winning spa and spacious convention facilities. Omni Grove Park Inn and Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Grove Park Inn & Spa may be your perfect match. This role coordinates the work assignments for housekeeping staff including but not limited to room attendants, housemen, lobby and turndown attendants, each day and answering guest and associate calls and dispatching work tickets appropriately. Responsible for the day to day office operations for the housekeeping department.
Requirements
- Must be able to speak, read, write and understand the primary language(s) used in the workplace.
- Requires good communication skills, both verbal and written.
- Must possess basic computational ability.
- Must possess computer skills.
Responsibilities
- Open and close Housekeeping Department daily.
- Maintain Lost and Found records.
- Dispatch all calls to appropriate discipline.
- Communicate effectively with all departments, including engineering.
- Update Synergy request.
- Respond to all phone calls/ requests from guests and other departments.
- Monitor computer system.
- Maintain clear and efficient communication with the Front Desk.
- Maintain cleanliness and organization in department.
- Walk the floors and inspect guest rooms.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
