MB - Housekeeping Manager

LMLC OPERATIONS LLC•Big Sky, MT

About The Position

Our Housekeeping Manager position is a full- time, year-round position. They are responsible for overseeing all aspects of operations including private residence cleaning, laundry, inventory of supplies, scheduling, training, discipline and inspecting of the residence properties. This includes off season cleaning projects. The Manager is responsible for hiring, training, coaching, supervising, and creating weekly Associates schedules. While maintaining a positive and friendly attitude with all member owners and Associates and is the liaison between member owners and cleaners.

Requirements

High school degree or GED, Associates degree preferred
Minimum of 3-years in a supervisor/lead housekeeping position
Additional, 3-years of housekeeping experience
Knowledge of proper cleaning techniques, requirements, and use of equipment.
Knowledge of proper chemical handling.
Ability to input and access information in the property management system/computers.
Fluency in English both verbal and non-verbal.
Ability to work a flexible schedule: mornings, nights, holidays, and weekends when needed.
Valid Driver’s License and clean driving record (parking tickets are acceptable)
Able to pass a criminal background screen
Ability to maintain confidentiality of member owners and guest information.

Responsibilities

Oversees the overall operation of the housekeeping department
Communicate additions or changes to the assignment sheets as they arise throughout the shift.
Inspect homes cleaned by assigned housekeeper, using designated checklist. Directly contact housekeeper and relay any deficiencies to be corrected.
Update home status after approving cleanliness and condition in accordance with departmental standards.
Supervision of department staff
Identifies staffing needs; obtain approval for additional positions; and works with human resources to source and hire candidates.
Interviews, screens, completes reference checks, and seek approval to hire candidates
Conducts weekly, monthly, quarterly performance reviews
Address performance issues
Assist with shuttling employees from housing to the worksite before and after their shift.
Quality control
Report maintenance repairs and submit to Management. Contact Engineering directly for urgent repairs.
Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
Inspect homes cleaned by assigned housekeeper, using designated checklist. Directly contact housekeeper and relay any deficiencies to be corrected.

Benefits

Competitive salary
Annual bonus
Heath, dental, vision insurance
Short- & Long-Term Disability and Life Insurance paid for by the company.
Matching 401(k) with no waiting period or vesting schedule.
Complimentary meal per shift
Tuition reimbursement
Wellness program that can be used for a Big Sky season ski pass or a gym membership.
End-of-season discounts on our retail store items.
End-of-season employee celebration.
Employee housing is available.