Housekeeping Manager

Resort Group•Steamboat Springs, CO

7d•$25 - $27•Onsite

About The Position

We are seeking an experienced Housekeeping Manager to work in beautiful Steamboat Springs, CO. We are looking for an individual with an eye for detail, excellent communication and leadership skills, and the flexibility to perform cleans and supervise, depending on the needs of the day. Skills in budgeting, planning, organizing, assigning, directing work, appraising performance, addressing complaints and problem resolution are required. This position must adhere to management company policies and established operating/safety procedures. A large portion of this job entails coordinating daily housekeeping tasks, assigning tasks to your team, providing quality assurance to meet our impeccable standards, and communicating frequently with other members of the management & operations team. You will enjoy competitive pay, a professional work environment, and paid time off benefits. We appreciate and respect our housekeepers! Our housekeeping managers are key in extending the company’s gratitude and respect to our hard working housekeeping staff.

Requirements

Prior experience managing a housekeeping department.
Ability to read a limited number of two- and three-syllable words and to recognize similarities and differences between words and between series of numbers.
Ability to print and speak simple sentences.
Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's.
Ability to perform these operations using units of American money and weight measurement, volume, and distance.
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
Ability to deal with problems involving a few concrete variables in standardized situations.
Valid driver's license with clean driving history for insurability purposes.

Nice To Haves

Bi-lingual Spanish/English a plus.

Responsibilities

On-boards new supervisors, line staff, and property custodians.
Independently schedules housekeeping team, and coordinates with individual staff members on schedule changes, daily tasks.
Directs, supervises and monitors progress of housekeepers engaged in the cleaning of private condominiums and homes for hospitality or residential divisions.
Provide training and development for new staff: monitors progress to ensure that cleanliness and standards are upheld.
Participates actively in planning, assigning, and directing work; assisting with work loads (actual cleans and/or towel changes), appraising performance; addressing complaints and resolving problems. Assures adherence to management company policies and established operating and safety procedures.
Ensures each housekeeper’s daily schedule will be met, and assists with actual cleaning to meet needs of department or the needs of guests / owners as necessary.
Works with other housekeeping managers within company to ensure that all of the needs are met across the housekeeping zones
Drives housekeeping team to/from properties.
Delivers needed supplies to housekeepers and properties throughout day as necessary.
Re-schedules or re-adjusts team workload between team members, as necessary daily.
Monitors inventory and supplies in units such as kitchen supplies, light bulbs, alarm clocks, and literature.
Monitors inventory and supplies in housekeeping and supply closets.
Replenishes inventory as needed and ensures the proper billing procedure is followed for accurate cost recovery.
Ensures team responds to guest and/or owner requests professionally.
Replaces light bulbs, as necessary.
Ensures proper working order of cleaning equipment (vacuum bag replacement, etc).
Greets guests and owners when met on-property.
Maintains a secure key control system to ensure the safety of our guests, owners, and their property.
During off-season times, conducts the actual unit deep cleans, performs unit inventory and maintenance needs evaluations.
Enters payroll labor data for revenue billing purposes.
Reviews and approves all timeclock data timely to ensure accurate payroll payments.