Housekeeping Manager

IHG•New York, NY
•Onsite

About The Position

TEMPORARY POSITION-Maternity Leave Coverage Every room has to be perfect. We’re searching for the right Housekeeping Manager to make sure our standards never slip – managing all aspects of our housekeeping to deliver memorable and unique guest experiences. With every single stay.

Requirements

  • Excellent communication and strong interpersonal strong skills
  • Business language and tools acumen
  • Bachelor's Degree/higher education qualification/equivalent in hospitality or related field
  • 3+ years total experience in Housekeeping/Room Operations
  • Direct supervisory experience over a housekeeping team or an equivalent combination of education and work experience
  • Must speak local language(s) English; Mandarin/Spanish would be great
  • Position may have additional qualifications per brand standard

Nice To Haves

  • Mandarin/Spanish language skills

Responsibilities

  • Managing, coaching, and developing a team dedicated to exceptional housekeeping and laundry standards
  • Maintaining and ordering supplies and equipment – while minimizing waste – in support of our green initiatives
  • Helping to refine and prepare budgets that help us maximize profitability
  • Addressing special requests for guests, VIPs, repeat visitors and VIP Club members
  • Assisting with deep cleaning projects and occasionally assisting your team during busy periods
  • Educating all team members on the importance of remaining compliant with federal, state, and local laws and safety standards

Benefits

  • Competitive salary
  • Full uniform
  • Room discounts
  • Training
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