Housekeeping Manager - Luxury Beachfront Resort
About The Position
Sitting directly on the Atlantic Ocean, Pelican Grand Beach Resort boasts breathtaking views and instantly surrounds guests with a sense of old Florida grandeur. This 156-room, 4-diamond resort with 3 outlets, a lazy river, and beachfront location is seeking a Housekeeping Manager. The ideal candidate is a visible, hands-on leader with a passion for luxury hospitality and a commitment to excellence. The Housekeeping Manager is responsible for assisting the Director of Housekeeping in leading the daily operations of the Housekeeping Department to ensure exceptional cleanliness, presentation, and guest satisfaction throughout the resort. This role provides leadership to housekeeping supervisors, inspectors, room attendants, housepersons, and public area attendants while maintaining the highest luxury hospitality standards. The Housekeeping Manager ensures compliance with company policies, brand standards, safety regulations, and departmental productivity goals, while fostering a positive, engaged, and service-oriented team culture. Your job boasts with a breathtaking beautiful view of the Atlantic Ocean daily that instantly surrounds guests with a sense of old Florida grandeur.
Requirements
- Minimum of 2 years of experience as a Housekeeping Manager in an upscale luxury hotel or resort; or Minimum of 3 years of experience as a Housekeeping Supervisor or Housekeeping Inspector in a full-service upscale or luxury hotel/resort.
- Proven success leading, coaching, and developing housekeeping teams in a fast-paced hospitality environment.
- Strong knowledge of housekeeping operations, quality assurance standards, inventory control, labor management, scheduling, and guest service excellence.
- Experience utilizing hotel property management systems (PMS) and housekeeping technology, including platforms such as Infor -HMS, Alice, Hotel Effectiveness, Paylocity, Acumatica, ProfitSword
- Proficient in Microsoft Office, including Outlook, Word, and Excel.
- Excellent organizational, communication, problem-solving, and time management skills.
- Ability to maintain the highest standards of cleanliness, presentation, and guest satisfaction in a luxury beachfront resort environment.
- Flexible schedule with the ability to work weekends, holidays, and varied shifts as business demands require.
Responsibilities
- Assisting the Director of Housekeeping in leading the daily operations of the Housekeeping Department to ensure exceptional cleanliness, presentation, and guest satisfaction throughout the resort.
- Providing leadership to housekeeping supervisors, inspectors, room attendants, housepersons, and public area attendants while maintaining the highest luxury hospitality standards.
- Ensuring compliance with company policies, brand standards, safety regulations, and departmental productivity goals.
- Fostering a positive, engaged, and service-oriented team culture.
Benefits
- 401K (and 401K matching)
- Full-time - Paid time off
- Full-time - Insurance to include health, medical, vision, dental, hospital coverage, employee assistance program, life and accidental death, pet, and short-term disability
- HUGE employee discounts
- Multiple parking options
- One free meal during your shift
- Many recognition programs
- Incentive programs
- Referral programs
- Growth opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
