Housekeeping Manager

HRI Hospitality•New Orleans, LA

11d

About The Position

At HRI Hospitality, we offer a unique perspective on hotel ownership and management. We’re here to expand the possibilities of what once was, with our history of restoring properties to their former glory as well as new build projects that become the center of their vibrant urban community, we take it to the next level. We are looking for people to join our team that share in the passion for warm welcomes and creating an unforgettable experience for our guests. With a wide array of brands in exciting locations, HRI Hospitality is the destination to set course for growing your career!

Requirements

High school diploma or equivalent preferred.
Minimum 2 years of housekeeping experience in a hotel environment.
At least 1 year in a supervisory or management role required.
Strong leadership and communication skills.
Excellent attention to detail and quality standards.
Ability to manage, train, and motivate a diverse team.
Strong organizational and time management abilities.
Knowledge of cleaning processes, chemical handling, and OSHA safety standards.
Proficiency in Microsoft Office (Word, Excel, Outlook).
Ability to work in a fast-paced environment and adapt to changing demands.
Flexibility to work various shifts, weekends, and holidays.

Nice To Haves

Associate or bachelor’s degree in Hospitality Management or related field preferred.
Experience with housekeeping or property management systems (HotSOS, OnQ, Opera, etc.) preferred.

Responsibilities

Supervise and support the daily operations of the housekeeping team.
Conduct room and public area inspections to ensure cleanliness and adherence to brand standards.
Assist with scheduling, training, and performance reviews for housekeeping staff.
Maintain linen, supply, and equipment inventories and ensure proper usage and control.
Coordinate with Front Office and Maintenance to ensure timely room readiness.
Address and resolve guest concerns or requests professionally and promptly.
Ensure compliance with company policies, safety guidelines, and sanitation procedures.
Monitor departmental productivity and support labor management and cost control.
Participate in department meetings and assist with reporting and recordkeeping.
Perform additional duties as assigned by management.