Housekeeping Manager

Atrium Hospitality•Normal, IL

2d•Onsite

About The Position

Lead and inspire the Housekeeping team to deliver a best-in-class guest experience every day. Engage with guests warmly, handle concerns swiftly, and ensure operational standards are met. Manage department finances by scheduling efficiently, tracking payroll, and controlling supply costs. Oversee staffing—from interviewing to coaching—and support performance management with fairness and clarity. Train Associates on brand standards and Atrium’s Cleanliness Assured program to keep quality top-notch.

Requirements

Experience managing housekeeping teams – You know how to motivate and lead a hardworking crew.
3+ years in hotel housekeeping management preferred
High school diploma or equivalent
Tech-savvy with Microsoft Office – You keep records, schedules, and reports organized and up to date.
Physically capable and flexible – Able to lift 50 lbs, be on your feet during shifts, and work varied hours including weekends and holidays.
Bilingual skills a plus – Great for communicating with diverse teams and guests.

Responsibilities

Lead and inspire the Housekeeping team to deliver a best-in-class guest experience every day.
Engage with guests warmly, handle concerns swiftly, and ensure operational standards are met.
Manage department finances by scheduling efficiently, tracking payroll, and controlling supply costs.
Oversee staffing—from interviewing to coaching—and support performance management with fairness and clarity.
Train Associates on brand standards and Atrium’s Cleanliness Assured program to keep quality top-notch.