Housekeeping Manager

Marriott • Denver, CO

6d • $58,000 - $61,000

About The Position

The Housekeeping Manager is responsible for overseeing the cleanliness and maintenance of all guestrooms and public areas in compliance with H&H standards. This role coordinates repair and maintenance programs, ensures efficient and economical operation of housekeeping activities, and supervises housekeeping staff to uphold high standards of cleanliness and guest satisfaction.

Requirements

• Strong leadership and team management skills.
• Excellent attention to detail and organizational skills.
• Ability to multitask and prioritize tasks effectively.
• Strong problem-solving and decision-making abilities.
• Proficiency in housekeeping operations and hotel standards.
• Knowledge of cleaning agents, safety protocols, and inventory management.
• Strong communication and interpersonal skills.
• Ability to work flexible schedules, including weekends and holidays.
• High school diploma or equivalent required.
• A minimum of 2-3 years of experience in housekeeping or hospitality management.
• Knowledge of housekeeping equipment and cleaning procedures.
• Must be able to stand, walk, bend, and lift for extended periods.
• Ability to lift and carry up to 25 lbs.
• Must be able to operate housekeeping equipment.

Nice To Haves

• Previous supervisory experience preferred.

Responsibilities

• Oversees housekeeping staff, including hiring, training, scheduling, and performance management.
• Ensures compliance with hotel policies and cleanliness standards.
• Coordinates with other departments to maintain seamless hotel operations.
• Hires, trains, and supervises all housekeeping personnel.
• Prepares daily Room Attendant assignments, schedules staff, and submits records to the General Manager.
• Directs daily cleaning services for guestrooms and public areas.
• Continuously updates room status and verifies reports with the front desk.
• Inspects guestrooms, linen rooms, and public areas to maintain cleanliness standards.
• Schedules special cleaning tasks, including carpet shampooing and window washing.
• Ensures Room Attendants report needed repairs to the maintenance department.
• Maintains monthly inventory of housekeeping supplies and linens.
• Ensures staff compliance with uniform and grooming standards.
• Maintains payroll records, housekeeping reports, and requisitions.
• Purchases cleaning supplies and ensures proper usage.
• Ensures employee compliance with hotel rules and reports any violations.
• Manages distribution and recovery of Room Attendants’ keys.
• Develops and executes an inspection program to ensure cleanliness and sanitation.
• Establishes and maintains housekeeping and laundry schedules based on occupancy levels.
• Ensures adequate staffing for housekeeping operations based on occupancy demands.
• Controls labor costs while maximizing service efficiency.
• Assists in preparing the annual housekeeping budget and maintaining cost control.
• Evaluates employee performance and administers disciplinary actions when necessary.
• Recommends staff terminations when required.
• Identifies and implements new housekeeping methods to improve efficiency and cost-effectiveness.
• Maintains control over linen rooms, storerooms, and cleaning supply security.
• Coordinates housekeeping support for events and meetings.
• Performs other duties as assigned by management.

Benefits

• Competitive salary
• Comprehensive benefits package
• Marriott travel perks and discounts
• Opportunity to lead at an exciting new property within a growing brand.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED