Housekeeping Manager

Stonebridge Hospitality Associates•Flushing, NY

22d•Onsite

About The Position

The Housekeeping Manager assists in managing the housekeeping and laundry departments, ensuring cleanliness standards and guest satisfaction across all hotel areas. This role involves supervising staff, handling daily operations, and supporting the Executive Housekeeper with budgeting, inventory, and compliance tasks.

Requirements

3+ years of experience in housekeeping, preferably in a hotel environment.
Previous supervisory experience in housekeeping or a related field.
Strong leadership and team management skills.
Excellent communication and interpersonal abilities.
Proficiency in Microsoft Office (Word, Excel, Outlook) and housekeeping management software.
Strong attention to detail and commitment to cleanliness standards.
Ability to prioritize tasks, plan effectively, and manage time efficiently.
Problem-solving skills with the ability to address guest and staff concerns professionally.
Knowledge of budgeting, cost control, and inventory management.

Nice To Haves

Bachelor’s degree in Hospitality Management or a related field is preferred but not required.

Responsibilities

Assist in managing daily operations of housekeeping and laundry departments.
Supervise housekeeping staff, including room attendants and laundry personnel.
Plan and organize cleaning assignments for guest rooms and public areas.
Inspect guest rooms and public areas to ensure cleanliness meets standards.
Prepare and manage staff schedules and daily assignments.
Conduct performance evaluations and training for housekeeping team members.
Support the Executive Housekeeper in budgeting and cost control for supplies and staffing.
Ensure compliance with company policies, procedures, and safety regulations.
Communicate room status updates with the front desk and address any delays.
Oversee inventory management and assist with ordering supplies.
Maintain productivity and labor cost goals in line with hotel objectives.
Implement and monitor deep cleaning schedules and maintenance procedures.