Housekeeping Manager- Eataly Boston
About The Position
The Housekeeping Manager, known as the Support Manager at Eataly, is responsible for ensuring compliance with all cleanliness procedures and safety regulations at an Eataly location. This role reports to the Director of Store Operations and involves managing the Support team, including hiring, scheduling, training, coaching, motivating, and submitting payroll. The manager is tasked with maintaining a consistent housekeeping schedule to guarantee store cleanliness, supervising the cleaning and stocking of dish room and pit equipment, and arranging for repairs. They execute job lists from the Food Safety & Sanitation Manager, conduct detailed checks of all restaurant and retail spaces to meet cleanliness standards, and inspect dining and storage areas for adherence to health and safety regulations. Additionally, the manager documents, investigates, elevates, and resolves all employee and guest incidents.
Requirements
- 2+ years of experience managing a large housekeeping team in a retail or restaurant environment
- Excellent communication skills
- Demonstrated time management skills and ability to effectively delegate and multitask
- Bilingual in English and Spanish
Nice To Haves
- Occupational Safety and Health Administration (OSHA) Certification highly preferred
- Post-secondary degree preferred
Responsibilities
- Manages the Support team: hires, schedules, trains, coaches, motivates and submits payroll
- Follows a consistent schedule of housekeeping to guarantee cleanliness of the store
- Supervises cleaning of dish room and stocking pit equipment, and arranges for repairs and other services
- Executes job/project list generated by Food Safety & Sanitation Manager
- Conducts detailed checks of all restaurant and retail spaces to ensure standards of cleanliness are met
- Inspects dining room and storage areas to ensure that health and safety regulations are adhered to at all times
- Documents, investigates, elevates and resolves all employee and guest incidents
- Performs other duties as required or assigned
Benefits
- Medical, Dental, Vision Insurance
- Paid Time Off
- Paid Parental Leave
- 401K with match or RRSP
- Bonus program
- Free family meal daily
- Discounts at Eataly
- Classes on products and Italian cuisine
- Referral bonus program and more!
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
1-10 employees
