Housekeeping Manager- Eataly Boston

Eataly North America•Boston, MA

11h•Onsite

About The Position

Eataly is the world’s largest artisanal Italian food and beverage marketplace, with each Eataly location being unique, aiming for guests to eat authentic Italian food, shop a selection of high-quality Italian, local, and homemade products, and learn through classes and team product knowledge. The Housekeeping Manager, also known as the Support Manager at Eataly, is responsible for ensuring compliance with all cleanliness procedures and safety regulations at an Eataly location. This role reports to the Director of Store Operations and manages the Support team.

Requirements

2+ years of experience managing a large housekeeping team in a retail or restaurant environment
Excellent communication skills
Demonstrated time management skills and ability to effectively delegate and multitask
Bilingual in English and Spanish
Availability to work onsite with a flexible schedule often including evenings, weekends and holidays
Ability to lift up to 50 pounds
Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting
Ability to work with commercial dish machine and standard cleaning supplies
Ability to work in an environment with wet floors, extreme temperatures and loud noise

Nice To Haves

Occupational Safety and Health Administration (OSHA) Certification highly preferred
Post-secondary degree preferred

Responsibilities

Manages the Support team: hires, schedules, trains, coaches, motivates and submits payroll
Follows a consistent schedule of housekeeping to guarantee cleanliness of the store
Supervises cleaning of dish room and stocking pit equipment, and arranges for repairs and other services
Executes job/project list generated by Food Safety & Sanitation Manager
Conducts detailed checks of all restaurant and retail spaces to ensure standards of cleanliness are met
Inspects dining room and storage areas to ensure that health and safety regulations are adhered to at all times
Documents, investigates, elevates and resolves all employee and guest incidents
Performs other duties as required or assigned