Mid-Shift Housekeeping Lead Full-Time

The Marcus Corporation • Milwaukee, WI

8d • Onsite

About The Position

The Hilton Milwaukee is seeking a dedicated Lead Housekeeper to join their dynamic team. This role supports management by training and supervising the work activities of Room Attendants and Housekeepers to ensure clean, orderly, safe, attractive, and well-maintained guestrooms, public areas, and back-of-house areas. The Hilton Milwaukee is Milwaukee's largest hotel, connected to the Baird Center, and features over 700 guest rooms and more than 34,000 square feet of meeting and event space.

Requirements

• Previous housekeeping experience required.
• Ability to provide clear direction, instruction, and guidance to subordinates.
• Physical stamina to complete repetitive manual labor tasks.
• Must be able to lift, push, pull, and/or carry up to 50 lbs.
• Must be able to work a varied schedule to include days, evenings, weekends, holidays, and the ability to work under pressure.

Nice To Haves

• High school diploma or GED preferred.
• 1-2 years of supervisor/lead experience highly preferred.
• Basic computer skills preferred.

Responsibilities

• Provide supervision of assigned Housekeeping associates to ensure job duties are completed.
• Ensure that all designated guestrooms receive service.
• Inspect guest rooms, public and back-of-house areas as assigned and grade work performance to maintain high standards.
• Ensure furniture, facilities, and equipment are maintained and report defects for repair.
• Train associates regarding job duties and quality standards.
• Cover temporary staff shortages with manual duties.
• Promote excellent guest/associate rapport by reacting promptly, efficiently and courteously to all guest and associate requests.
• Find creative solutions and suggest improvements.
• Recommend better methods for guest/associate satisfaction.
• Perform other duties as assigned per Manager.

Benefits

• A free, well-balanced meal every shift
• Room discounts at Marcus Hotels & Resorts and Hilton-branded properties
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
• Free parking
• “Two for one” movie theater coupons at Marcus Theatres
• Ability to grow your career and transfer from one property to another while maintaining your service with the company
• Early wage access
• Paid time off
• Medical, dental, and vision insurance (offered after 30 days of employment)
• Company-paid life insurance
• Employee assistance program offer
• 401k with employer match

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED