Housekeeping Inspector - Residence Inn Portsmouth

Hotel•Portsmouth, NH

1d•Onsite

About The Position

Residence Inn Portsmouth, a Colwen Hotels property, is looking for a friendly, detail-oriented Housekeeping Inspector to join our team! In this role you will be responsible for touring and inspecting guestrooms and public space in accordance with company and brand standards. To be successful in this role you should have a solid understanding of hotel housekeeping operations and possess strong leadership skills.

Requirements

Prior related work experience, hotel experience preferred
Specific brand knowledge is a plus
Excellent interpersonal and communication skills
Strong supervisory and leadership skills
Excellent time management and organizational skills
Proficient in English language/Bilingual is a plus
Ability to learn new computer software programs and operate the property management system
Familiar with common computer software programs
Willingness to work 7-day rotational work schedule including weekends and holidays

Responsibilities

Tour and inspect rooms daily and monitor for property cleanliness, safety and security, product quality and exceptional service throughout
Notify maintenance department of needed maintenance or repairs
Ensure room meets hotel standards
Ensure soiled linens are laundered, which may include loading hotel washers and dryers and folding sheets and towels
Ensure housekeeping associates have adequate supplies and carts are neatly packed and organized
Verify number of associates to number of rooms.
Assign specific responsibilities to associates
Identify vacant rooms to be cleaned first on boards
Check vacant ready rooms to verify actual status
Record performance check as guests check out throughout day
Check rooms for arriving VIP’s
Report unserviceable rooms to General Manager/ Executive Housekeeper
Assist housekeeping associates in duties as needed
Provide support to the hotel leadership
Work to continuously improve guest satisfaction scores
Perform other duties as assigned