Housekeeping Inspector - The Grand Hotel

Xanterra Travel Collection•Tusayan, AZ

1d•Onsite

About The Position

Live. Work. Explore. as a part of our Lodging team at The Grand Hotel at the Grand Canyon! Are you enthusiastic about caring for the comfort of guests while creating memories that last a lifetime? The Grand Hotel at The Grand Canyon - the only 3-diamond hotel in Tusayan, Arizona - has 121 standard and deluxe rooms, a retail store and the Canyon Star Steakhouse and Saloon. No matter what your job is, you play an essential role in providing warm and friendly hospitality to our guests! We’re hiring a Housekeeping Inspector to Live. Work. Explore. just one mile from the entrance to the iconic south rim of Grand Canyon National Park!

Requirements

Knowledge of rooms and hotel layout The Grand Hotel property, including general knowledge of available services with the ability to convey information to the guests.
Previous experience in a housekeeping or custodial position.
Constantly: Stand and walk
Frequently: Handle, reach outward & above shoulder, bend, lift/carry up to 20 lbs., and push/pull up to 100 lbs.
Occasionally: Sit, climb, crawl, squat/kneel, lift/carry up to 100 lbs, and may work nonstandard hours.

Responsibilities

Fully understand and support Xanterra Mission Statement and Core Values.
Focus on always providing exceptional quality of service to guests while maximizing profitability, both in how work is conducted and quality of work.
Inspect daily, entire assigned section (guest rooms, linen rooms, hallways, grounds etc.) to ensure cleanliness, safety, and proper condition to meet or exceed departmental and company standards.
Report condition and status of guest rooms to Front Desk in an efficient and timely manner.
Maintain and uphold all company policies, assist in the development of assigned employees through training and performance enhancement.
Report to Executive Housekeeper on the performance and/or behavior of the employees assigned to the inspector.
Assume duties of a GRA when necessary and able to effectively carry out duties of any assigned inspector shift.
Control keys, master, and guest room keys, and maintain security of all guest rooms, both occupied and unoccupied.
Enforce safety regulations, precautions, and information to provide a safe working atmosphere for self and employees assigned.
Communicate effectively with Executive Housekeeper, Front Desk personnel, Bell Attendant staff, maintenance and other departments and guests.
Participate in established programs designed to further professional growth and development.
Adhere to all prescribed Company, statutory/regulatory policies, and procedures such as safety, risk management and environmental policies.
Other duties as assigned.