About The Position

A Houseperson is responsible for cleaning and maintaining designated areas of the hotel and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. This role involves cleaning various hotel areas, performing deep cleaning tasks, and assisting with guest requests.

Requirements

  • Demonstration of Hilton's Values: Hospitality, Integrity, Leadership, Teamwork, Ownership, Now
  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability

Responsibilities

  • Clean designated areas including, but not limited to, restrooms, public areas, offices and banquet/meeting/conference rooms
  • Perform tasks including, but not limited to, dusting and polishing furniture and fixtures, vacuuming, mopping, sweeping, shampooing carpets, washing windows, cleaning/waxing floors, removing and disposing of trash and emptying ashtrays
  • Greet guests in a friendly manner
  • Report maintenance deficiencies and items in need of repair
  • Stock and maintain supply rooms, as needed
  • Perform deep cleaning tasks and special projects (for example: mattress flipping, furniture moves, etc.), as needed
  • Deliver guest requests and assist in cleaning guest rooms, as needed
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