Housekeeping Houseman

Geisha Hospitality Group • Cleveland, OH

6d • Onsite

About The Position

The Metropolitan at The 9 is seeking a Housekeeping Houseman to support the housekeeping department and maintain clean, organized public and back-of-house areas. This role is essential for creating an exceptional guest experience by ensuring guests enjoy a comfortable and memorable stay. The ideal candidate is hardworking, dependable, and enjoys staying active in a fast-paced environment.

Requirements

• Strong work ethic and a positive attitude.
• Enjoys physical, hands-on work.
• Dependable, punctual, and reliable.
• Works well independently and as part of a team.
• Takes pride in helping others succeed.
• Provides friendly and professional service to guests and fellow team members.
• High school diploma or GED preferred.
• Ability to communicate effectively with guests and coworkers.
• Strong organizational and time-management skills.
• Ability to work weekends, holidays, and a flexible schedule based on hotel occupancy.
• Ability to stand and walk for extended periods.
• Ability to frequently bend, stoop, kneel, push, pull, and reach.
• Ability to lift, carry, and move up to 50 pounds on a regular basis.
• Ability to push fully loaded linen and supply carts throughout the property.
• Ability to work safely while using cleaning equipment and chemicals.

Nice To Haves

• Previous hotel or housekeeping experience is helpful but not required.
• Previous housekeeping, hotel, warehouse, janitorial, or hospitality experience is a plus.

Responsibilities

• Deliver clean linens, towels, and guest room supplies throughout the hotel.
• Collect and transport soiled linens to the designated laundry areas.
• Stock housekeeping closets and maintain organized supply rooms.
• Assist Room Attendants with heavy lifting, furniture moves, and special requests.
• Remove trash and recycling from guest floors and housekeeping areas.
• Vacuum hallways, elevators, stairwells, and other assigned areas.
• Respond promptly to guest and housekeeping requests.
• Report maintenance concerns, safety hazards, or damaged equipment to management.
• Deliver requested guest items such as towels, pillows, blankets, cribs, or rollaway beds in a courteous and timely manner.
• Assist with deep cleaning projects and special assignments.
• Follow all hotel safety procedures and cleanliness standards.

Benefits

• Supportive team environment
• Opportunities for growth

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED