Full Time Housekeeping House Attendant

Marcus Corporation • Pittsburgh, PA

9h • Onsite

About The Position

At Kimpton Hotel Monaco Pittsburgh, we invite you to be part of a workplace where individuality is celebrated, personal growth is empowered, and every moment matters. Our culture is built on the values of Be Yourself, Lead Yourself, Make It Count, creating a vibrant, inclusive environment for passionate hospitality professionals. Housed in the historic James H. Reed building originally built in 1903, our 248-room boutique hotel seamlessly blends old-world architecture with bold, whimsical interiors. Located in a city undergoing a creative revival, the Kimpton Hotel Monaco stands out as Pittsburgh’s fearless answer to boutique hospitality. If you're ready to bring your unique personality and creativity to a team that values genuine guest connections, we’d love to welcome you aboard.

Requirements

• 1 year of experience in customer service or similar position.
• Passion for customer service and good verbal communication skills, basic writing skills.
• Flexible schedule, able to work evenings, weekends, and holidays when needed.

Nice To Haves

• High School Diploma is preferred.
• Previous housekeeping experience is a plus.

Responsibilities

• Maintain cleanliness and appearance of the hotel, all the while providing amazing service to our guests along the way.
• Act as an advocate for the hotel, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return.
• Ensure that the lobby, hallways, public areas, including the sidewalk, brass awning poles, signage, entrance, and alley are kept clean.
• Clean and set-up meeting room functions according to the function sheets.
• Deep cleaning of areas including the shampooing of rooms and public spaces as assigned.
• Set up and maintain complimentary hotel lobby functions including the morning coffee service and nightly concierge events.
• Deliver housekeeping items (hair dryers, ironing boards, irons, etc.) to guest rooms upon request from the front desk.
• Get assignments, keys, pager, and special guest requests from your supervisor at the beginning of your shift.
• Check and replenish your supplies and cleaning tools.
• Quickly respond to guest requests in a friendly manner.
• Return lost items with proper documentation to the Housekeeping Department.
• Take on responsibilities outside of this job post at times.

Benefits

• Room discounts at Marcus Hotels & Resorts and IHG-branded properties
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
• “Two for one” movie theater coupons at Marcus Theatres
• Ability to grow your career and transfer from one property to another
• Paid time off
• Flexible scheduling
• Medical, dental, and vision insurance (offered after 30 days of employment)
• Company-paid life insurance
• Employee assistance program offer
• 401k with employer match

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED