Housekeeping House Attendant

Four Seasons Hotels and Resorts•Fort Lauderdale, FL

2d•Onsite

About The Position

The House Attendant stocks linen rooms and storage areas with clean linens, retrieves and delivers guest request items, and assists Guest Room Attendants as required.

Requirements

Prior housekeeping or professional cleaning experience, preferably in a luxury hotel or resort.
Excellent personal presentation and interpersonal skills.
Strong time management skills: ability to multi-task, set priorities, and adjust to changing conditions. Willing to work in a fast-paced environment.
Ability to operate all computer equipment necessary to perform the job; knowledge of HotSOS preferred/is a plus.
Excellent communication and interpersonal skills; ability to work closely with other departments and communicate clearly and effectively with colleagues and guests.
Ability to lift, carry, and move up to 40 lbs.
US work authorization is required.

Nice To Haves

knowledge of HotSOS preferred/is a plus.

Responsibilities

Keep all guest corridors neat, vacuumed and dusted. Ensure mirrors, furniture, floors, elevators, and doors are clean and mark-free. Ensure service elevator landings, stairwells and linen storage rooms are clean by sweeping, mopping and dusting the areas.
Move racks of clean rooms linen to guest room floors. Stock linen storage rooms and armoires daily with supplies and amenities. Empty trash and dirty linen from guest room floors.
Submit maintenance issues in guestrooms, Public Areas and Back of House areas to the Engineering Department through designated work systems and bring them to the attention of the Housekeeping Management.
Assist Guest Room Attendants as required. Move beds and furniture, turn mattresses, remove or hang sheers and drapes.
Pick up and deliver guest request items on a timely basis such as irons, ironing boards, cribs and rollaway beds.
Assist with responsibilities and duties in the absence or heavy volume in the areas of Lobby Attendant and Room Attendant. Assist Housekeeping Management with weekly stock takes of guest supplies, cleaning supplies and chemicals needed for the cleaning of Front and Back of House areas.